Refund Policy Welcome to GODS RAID: Team Battle RPG. We are committed to delivering an exceptional gaming experience and value your trust in our services. This Refund Policy outlines the terms and conditions under which refund requests are reviewed and processed for purchases made on our platform or through related services. 1. Scope of the Policy This policy applies to all purchases made directly through the GODS RAID: Team Battle RPG website, game launcher, or official app, including but not limited to: Game downloads In-app purchases (e.g., crystals, gear packs, skins) Subscriptions Battle passes or seasonal content Promotional bundles If your purchase was made via a third-party marketplace (e.g., Google Play Store, Apple App Store), please refer to the refund policy of that provider. We are unable to process refunds for transactions completed outside our direct platform. 2. Non-Refundable Digital Content Due to the digital nature of our products and services, all sales are generally considered final. Once virtual goods or downloadable content have been delivered or accessed, they are deemed non-refundable. This includes: Used or partially consumed virtual currency Claimed or redeemed in-game rewards Activated premium content or features By making a purchase, you acknowledge that you waive your right to withdraw from the transaction once the delivery of digital content has begun. 3. Exceptions — When Refunds May Be Considered We may, at our sole discretion, issue refunds under specific circumstances, including: Accidental duplicate purchases of the same item or content Technical issues caused by our platform resulting in failure of delivery Unauthorized or fraudulent transactions (subject to investigation) Content unavailability due to server-side issues or account malfunctions All refund requests are evaluated on a case-by-case basis. Approval is not guaranteed. 4. Refund Request Process If you believe your situation qualifies for a refund, please submit a request within 7 calendar days of the original transaction. To help us process your inquiry efficiently, include the following: Player name or account ID Email address linked to your account Description of the issue Full details of the purchase (date, time, item) Payment confirmation or receipt (screenshot or transaction ID) Send your request to our support team via email: [Insert Support Email] or through our in-game Help Center. 5. Refund Method Approved refunds will be returned to the original payment method used during the transaction. Processing times may vary depending on your bank or payment provider, but typically range from 5 to 10 business days. Please note: If your original payment method is no longer active or available, we may not be able to issue a refund. 6. Abuse of the Refund System We reserve the right to deny refund requests if we suspect abuse of the system, including but not limited to: Repeated refund claims without valid justification Exploiting refund policies for personal advantage Fraudulent or misleading submissions Suspicious activity may result in account suspension or termination. 7. Modifications to the Refund Policy We may update this policy at any time to reflect changes in our practices or services. Changes will become effective immediately upon being posted to this page. We recommend reviewing this policy periodically to stay informed.